Support

If something is not working, the fastest way to get help is to include:

• What you were doing when it happened
• Your Windows version and graphics card
• Whether it happens on preview, on export, or both
• The clip format if a particular file is involved

Email: support@vivideostudio.com

Before you write

Many questions are already answered in the tutorials — the same guides that ship inside the app. You can also open them at any time by pressing F1 in the editor.

Feature requests

Requests are welcome. It helps to describe the result you are after rather than the button you expect — it is often already possible a different way, and when it is not, knowing the goal makes for a better feature.

Business

Vivideo Studio is published by StormSoft Studio.